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Service Advisor
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? Pentraeth Motor Group is looking for a dynamic and efficient Service Advisor to join our team!
As a Service Advisor, you will be responsible for ensuring our aftersales customers receive an outstanding experience during their visits. You will respond promptly to incoming enquiries and manage bookings, ensuring customer requirements are fully understood and communicated effectively to other team members. Maintaining seamless and efficient communication with customers is key to this role, as well as striving to exceed their expectations at every opportunity. You will also be required to upsell services and products where appropriate, and you will be responsible for accurately maintaining records and documentation.
We are looking for efficient and courteous individuals who enjoy a fast-paced work environment. Previous experience in a Service Advisor role is desirable but not essential, as full training will be provided. Excellent computer skills and keen attention to detail are essential, along with a professional and friendly approach to customer service.
Demonstrate your passion for people and commitment to delivering exceptional service by sending your CV and cover letter to our Managing Director, Mr Ken Jones ken.jones@pentraeth.co.uk
Be a part of Pentraeth Motor Group and drive your career forward!
Sales Executive(s)
The main focus is to sell cars and finance products. You will be the face and the voice of our business, welcoming, advising and supporting prospective customers through their car purchase with us.
Due to expansion, we are looking for candidates who have current experience in car dealership sales.
Delivering exceptional customer service to our customers throughout the process, ensuring FCA compliance throughout.
You will be a product expert who can comfortably hold in depth discussions and negotiations – providing information and advice on our cars and finance products.
Greeting customers, discussing their needs and advising on the most suitable vehicle.
Arranging and accompanying customers on test drives
Uncapped earnings, every other Saturday off, generous holidays plus Bank Holiday's off and numerous other benefits.
Sound like the role for you?
Please email your CV to our General Sales Manager cyril.rigby@pentraeth.co.uk
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Pentraeth Automotive Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.
We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.
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